Easily order and collect your NHS repeat prescriptions from your trusted local pharmacy or use our free home delivery service from our website or mobile app.
How does Hey Pharmacist work?
1, Place your order.
Register for Hey Pharmacist with your NHS login to place your repeat prescription order, we’ll take it from there!
2, Your GP approves.
Your order will be automatically sent to your GP, who will check and approve your prescription before it is sent to the pharmacy ready for dispatch.
3, Get your medication.
Flexibly choose to collect from over 3000 pharmacies or have your medication delivered for free.
A service designed around you.
Ordering made simple.
To remove the faff, your NHS repeat prescription request is automatically sent straight to your GP for approval so that you don’t have to contact them or your pharmacy.
Conveniently flexible.
For your convenience, you can flexibly choose between collecting your medication from your pharmacy and having it delivered straight to your door.
Track your order.
Never make a needless trip to your GP or pharmacy again by tracking your NHS repeat prescription from request to collection with our real time status updates.
Never forget your prescriptions.
Set automatic reminders and receive notifications so that you never worry about running out or forgetting your medication again.
Order for you and for others.
Look after yourself and your loved ones by managing medication for up to five other people direct from your own account.
We’re securely partnered with the NHS.
What does this mean for you?
Use your secure NHS login to access Hey Pharmacist on a device of your choice.
Following your approval, the NHS will allow Hey Pharmacist access to your prescription requirements.
You’ll only need to deal with us!
Once registered it takes just 3 clicks to place your order.
View all of your repeat prescriptions on one screen.
Add up to 5 other people following approval to order their repeat prescriptions.
View your order summary orders authorised, and status when they’re ready.
Select a local pharmacy for collection or choose free home delivery.
Instant messaging through our app if you have any queries with your order.
Create your account
Join 50,000 happy customers already using Hey Pharmacist for repeat prescription ordering made simple
Also available on the app store and relevant devices
Who is Hey Pharmacist?
Hey Pharmacist is a free online repeat prescription service connected to 99.5% of GPs across England. Our aim is to take the stress out of ordering your NHS repeat prescriptions by providing everything you need to keep up to date with your medications. Think of us as your own personal online pharmacist.
Hey Pharmacist is one of 10 brands part of PHOENIX UK, one of the largest healthcare providers in the UK with roots in community pharmacy dating back to 1810.
We support over 4,500 community pharmacies including 437 Rowlands Pharmacies and deliver over 250 million packs of medication each year.
With over 5,500 employees providing support to 25 million patients, our goal is to make your pharmacy needs more accessible than ever by bringing community pharmacy into the digital age.
